Vision, mission and Values
Vision
At Strømberg we have a very clear vision, and have a whole-hearted approach in all that we do.
“We want to become the preferred, innovative brand within the bathroom trade.”
Mission
We also have a mission illustrating how we fulfil our vision.
“To deliver the most sought-after, value for money products and provide extraordinary customer service by understanding the needs of our customers.”
Values
Our values support our goals and visions. They create our strategy for the future and define and shape our culture. We encourage our employees to let our 5 core values SHINE through in all we do.”
Service – We aim at exceeding the customers’ expectations.
Honesty – We are conscientious, honest, and trustworthy and act in an ethically correct way.
Innovative – We aim at improving and finding new ways of working.
No limits – We take care of our employees, customers, and the environment.
Engagement and Power- Engaged employees have the freedom to make their own decisions and act on them.
STRØMBERG’S ETHICS
EFFECTIVE COMMUNICATION
We are friendly and accommodating and strive to articulate clearly when communicating with others. We are polite and never let the conversation loose its professional level.
Smart
We are well dressed and commit to being clean and well organised in all aspects of our business.
Teamwork
We work together as a team, focusing on being best at what we do and bringing out the best qualities in our team members. We are always loyal to each other as with all our respected customers.
Service
We aim at keeping to all our customers’ deadlines, as our business relies on our valued customers. We will strive to meet our customers’ needs as quickly as possible. We consider it vital that all complaints are dealt with in a fast and efficient way.
Improvements
We take full responsibility for any mistakes on our behalf and will not attempt to cover up if a mistake is made. We earnestly believe you have to learn from your mistakes. We will gladly give advice and likewise welcome your ideas to continuously improving our organisation.